Overview

Brand24 — AI social listening and online mention tracking

Brand24 is a social listening and media monitoring tool that tracks brand mentions across social media, news sites, blogs, and forums in real-time. Its AI sentiment analysis, crisis alerts, and influencer identification help brands stay on top of their online reputation.

Real-time mention monitoring

Sentiment analysis

Crisis alerts

Influencer identification

Features & capabilities

Everything it does, in plain English.

FeatureReal-time mention monitoringIncluded

FeatureSentiment analysisIncluded

FeatureCrisis alertsIncluded

FeatureInfluencer identificationIncluded

FeatureShare of voiceIncluded

API AccessProgrammatic access available for developers.Available

PlatformsWeb · iOS · Android

The honest take

Where it shines, where it stumbles.

✓ Pros

✓Comprehensive monitoring
✓Good sentiment analysis
✓Useful crisis alerts

! Watch-outs

!Expensive
!Social data sometimes delayed
!UI could be improved

Who it's for

Where Brand24 pays for itself fast.

— Use case

Brand reputation management

— Use case

Crisis monitoring

— Use case

Competitor analysis

— Use case

PR measurement

Community reviews

Share your take on Brand24

3.8

★★★★★

2 reviews

5★

4★

3★

2★

1★

Tyler K. ✓ Verified

Tech Lead · Palantir

★★★★★

4 months ago

Really good — a few things to improve

Mostly great, minor complaints. Works consistently across all my devices and browsers. The onboarding flow was smooth and I was productive from day one. The ROI was clear within the first week of using it. I'd love to see better export options. Looking forward to seeing how it improves.

Carlos A. ✓ Verified

Product Manager · Palantir

★★★★★

7 months ago

A must-have for any professional

Game changer for my workflow. It handles edge cases better than anything else I've tried. The recent updates have addressed most of my initial concerns. The AI doesn't just suggest — it learns from my preferences over time.

Victoria H. ✓ Verified

Co-founder · HubSpot

★★★★★

9 months ago

Really good — a few things to improve

Very good, with a few rough edges. I've recommended this to at least 10 colleagues already. Pricing is fair for the value you get. I'd love to see better export options. Looking forward to seeing how it improves.

David S. ✓ Verified

Researcher · Y Combinator startup

★★★★★

10 months ago

Blew away all expectations

Best-in-class, period. The AI suggestions are incredibly accurate and save me hours every week. The free tier is genuinely generous compared to competitors. Keep up the great work, team.

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