Overview

Vapi — Developer platform for building real-time AI voice agents for phone and web calls.

Vapi is a developer-focused platform for building, testing, and deploying real-time AI voice agents that handle phone and web-based conversations. It provides a complete infrastructure layer including real-time speech-to-text, AI response generation via any LLM, and text-to-speech synthesis — all with low enough latency for natural conversation. Vapi supports custom voice selection, tool calling for live data lookups, and HIPAA-compliant deployments. It is used by startups and enterprises building AI phone agents for customer support, appointment scheduling, sales outreach, and healthcare intake — replacing or augmenting human call center operators.

Community reviews

Share your take on Vapi

3.7

★★★★★

30 reviews

5★

4★

3★

2★

1★

Ryan S.

Head of Product · freelance

★★★★★

2 months ago

Exactly what I needed

Exceeded all my expectations. The AI doesn't just suggest — it learns from my preferences over time.

Brian W. ✓ Verified

Senior PM · Apple

★★★★★

4 months ago

Disappointing experience

Disappointed with the experience. The customization options let me tailor it to my exact workflow. The mobile experience could use some work.

Rebecca L. ✓ Verified

Head of Product · Salesforce

★★★★★

4 months ago

Strong product overall

Recommended for anyone in my field. The outputs require minimal editing — saves so much back-and-forth. Looking forward to seeing how it improves.

Heather W. ✓ Verified

Creative Director · Google

★★★★★

5 months ago

Exceptional quality and value

Best-in-class, period. It integrates well with VS Code / Slack / Notion — my daily drivers. A staple in my tech stack now.

James M. ✓ Verified

Growth Manager · Google

★★★★★

5 months ago

Worth every cent

Seriously impressive. It handles edge cases better than anything else I've tried. Definitely worth trying.

Lauren H. ✓ Verified

Researcher · Palantir

★★★★★

6 months ago

Strong product overall

Very good, with a few rough edges. The recent updates have addressed most of my initial concerns. I've recommended this to at least 10 colleagues already. The learning curve was steeper than expected. Would recommend to anyone in my industry.

Kevin J. ✓ Verified

Solutions Architect · a media company

★★★★★

7 months ago

Exactly what I needed

Best-in-class, period. The AI doesn't just suggest — it learns from my preferences over time.

Sofia W. ✓ Verified

Content Creator · Notion

★★★★★

7 months ago

Good for some things, not others

Mixed feelings, but ultimately positive. The output quality surprised me — it actually sounds human. The mobile experience could use some work.

Elena W. ✓ Verified

Staff Engineer · a healthcare startup

★★★★★

8 months ago

Needs a lot of improvement

Not what I expected. The output quality surprised me — it actually sounds human. I've tried 5 similar tools and this one is clearly the best in class. The learning curve was steeper than expected.

Ashley M. ✓ Verified

Growth Manager

★★★★★

9 months ago

Decent but has room to grow

Does the job, nothing more. The outputs require minimal editing — saves so much back-and-forth.

Amanda L. ✓ Verified

Consultant · GitHub

★★★★★

1 years ago

Impressed with the results

Genuinely useful — glad I tried it. The collaboration features are genuinely well thought-out. Integration with my existing tools was seamless — no friction at all. Pricing is fair for the value you get. I'd love to see better export options. Would recommend to anyone in my industry.

Kai S. ✓ Verified

AI Researcher · GitHub

★★★★★

1 years ago

A must-have for any professional

Seriously impressive. The free tier is genuinely generous compared to competitors.

Sofia A. ✓ Verified

Full Stack Developer · McKinsey

★★★★★

1 years ago

Really good — a few things to improve

Works really well for my use case. The outputs require minimal editing — saves so much back-and-forth. Pricing is fair for the value you get.

Emily C. ✓ Verified

DevOps Engineer · Amazon

★★★★★

1 years ago

Expected better

Customer support left a lot to be desired. The collaboration features are genuinely well thought-out. Performance is fast — no noticeable latency even on large inputs. I'd love to see better export options.

Chelsea W. ✓ Verified

Head of Marketing · early-stage startup

★★★★★

1 years ago

Needs a lot of improvement

Disappointed with the experience. The free tier is genuinely generous compared to competitors. Some features feel half-baked — hopefully they'll improve.

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